SECURITY

Our continuous effort in providing products that are secured

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Access Control

 

Users only see information to which they have access. That means, different users can only view, download, publish and/or print to where you grant access.

Data Storage

 

All personal data is stored encrypted and is hosted in secure, ISO 27001 compliant data centres in the UK.

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Application Security

Independent security and penetration testing audits to ensure that personal information is always secure.

Login

 

You can set your own password. Our default security policies enforce a secure password. You can also set login parameters such as length and complexity of passwords, and you can also determine how frequently your users need to reset their password.

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Data Ownership

You own and control the data shared with you by the consumers using the Consumer Portal. Any data recorded by your agents using the Creditor Portal/ CRM system also belongs to you. 

Firewalls & IP Whitelisting

 

All servers are protected by separate hardware firewalls, which deliver high performance (as to not inhibit speed of service) and multi-threat protection.

Logins to CRM (i.e. creditor portal) are allowed only from your whitelisted IP addresses.

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Proactive Monitoring

 

We proactively monitor our systems 24*7*365 for any vulnerabilities and unauthorised access attempts, thereby ensuring that your data is never at risk.

You also get a monthly report of active users on the creditor portal/ CRM. You can (with admin access) disable those users that are not needed any more.

Failed password attempts on the creditor portal/ CRM are also notified to you.